UPDATES & INSIGHTS

Check in here for updates on The Adapters and our international tribe of Gutsy Genius Thinkers as well as insights and opinion on what’s happening in the travel, tourism and hospitality sector as well as the broader world of service industries and brand experiences. 

Does it have to be like walking a tightrope?

Does it have to be like walking a tightrope?

Replenishing the depleted coffers vs. meeting the increased expectations of the post-COVID user.  Many businesses, particularly in the pandemically hard hit world of Travel, Tourism and Hospitality, (TT&H) have been hanging on by a thread since COVID-19 first...

The Adapters goes live

The Adapters goes live

With a lot of activity behind the scenes and many late nights, A-Day has arrived! The Adapters book is now published and the site has many new features, including ever-growing Premium Content that comes free with every book. We have lots of announcements to come, so...